Terms and conditions
Welcome to Wasendar! These Terms and Conditions govern your access to and use of the Wasendar website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By using the Wasendar website or services, you agree to comply with and be bound by these Terms and Conditions, along with our Privacy Policy, which governs your use of the platform. If you do not agree to these terms, you should not use Wasendar.
2. Services Provided
Wasendar provides a suite of services primarily related to WhatsApp communication and marketing, including:
- Bulk WhatsApp message sending
- Auto-reply chatbot functionality
- Scheduled messaging
- Creation of messaging templates, including WhatsApp action buttons
- REST API integration for various platforms, including eCommerce platforms such as WordPress, Joomla, WooCommerce, Shopify, and others.
These services may be updated, modified, or expanded over time at Wasendar’s discretion.
3. User Accounts and Responsibilities
a. Account Creation:
To use our services, users must create an account by providing accurate and complete information, including their name, email address, phone number, and other relevant details. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
b. Age Requirement:
You must be at least 18 years old to use Wasendar's services. By creating an account, you confirm that you meet this age requirement.
c. User Conduct:
You agree to use the Wasendar platform and services only for lawful purposes. You are prohibited from using the platform to:
- Violate any applicable laws or regulations.
- Send unsolicited or unauthorized marketing or spam messages.
- Harass, threaten, or defame any individual or entity.
- Engage in any activity that could harm the functionality of the website or services.
4. Data Privacy and Security
Wasendar is committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
No Access to User WhatsApp Data:
We emphasize that no one, including the admin of this site, has access to any user data related to WhatsApp, including messages, templates, and phone numbers. Your WhatsApp data remains secure and private, and we do not have visibility into the content of your communications.
No Data Sharing:
Wasendar guarantees that no user data is shared with any third-party website, company, or individual. We respect your privacy and ensure that your information is not sold or distributed to any external party.
5. User Content
You are responsible for all content you upload, create, or share on the Wasendar platform, including message templates, images, or other media. By submitting content through Wasendar, you grant us the right to store, display, and use that content solely to provide the services for which it was submitted.
Content Guidelines:
- You represent that you have the legal right to use and share the content you upload.
- Do not send spam messages or WhatsApp may block your number.
- Do not upload content that infringes on the intellectual property rights of others.
- Do not upload content that is offensive, defamatory, or illegal.
6. Payment and Subscription
Wasendar offers both free and paid subscription plans. The free plan provides limited resources, while paid plans offer extended features and higher resource limits.
a. Pricing and Billing:
All pricing information for our services is clearly displayed on the Pricing Page. Wasendar reserves the right to modify subscription fees at any time. Any fee changes will be communicated to you in advance.
You agree to pay all fees and applicable taxes associated with the use of paid services. Payments are processed securely through third-party payment processors, and you are responsible for providing accurate billing information.
b. Subscription Renewals:
Paid subscriptions will automatically renew at the end of the subscription period unless canceled prior to renewal. You can manage your subscription preferences in your account settings.
c. Refund Policy:
Please visit Refund / Cancellation page for that purpose.
7. Termination of Services
Wasendar reserves the right to suspend or terminate your account and access to the platform at our discretion, without notice, for violations of these Terms and Conditions or for other reasons, including:
- Use of the platform for unlawful activities.
- Breach of user conduct or content guidelines.
- Sending spam messages to users over WhatsApp
- Non-payment of subscription fees (for paid users).
Upon termination, your right to use our services will cease immediately, and we may delete any data associated with your account, including your personal information and content.
8. Intellectual Property Rights
a. Ownership of Content:
All content on the Wasendar website, including text, images, graphics, logos, and software, is the property of Wasendar or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our website without express written permission.
b. User Content:
You retain ownership of any content you upload to Wasendar. By submitting content, you grant Wasendar a non-exclusive, royalty-free, worldwide license to store, display, and use your content for the purposes of providing the services you have requested.
9. Third-Party Integrations and Links
Wasendar offers integrations with third-party platforms like WordPress, Joomla, WooCommerce, Shopify, and others through our REST API. These integrations are offered as a convenience, and Wasendar is not responsible for the content or practices of any third-party websites or services.
You acknowledge that your use of third-party services and integrations is governed by the terms and policies of those third parties.
10. Limitation of Liability
Wasendar is not liable for any indirect, incidental, or consequential damages arising from your use of the platform or any interruption of services. This includes, but is not limited to, loss of profits, data, or business opportunities.
You agree that Wasendar’s liability is limited to the amount you paid for the service, if applicable, and that we will not be held responsible for any loss or damage resulting from your use of the platform.
11. Indemnification
You agree to indemnify, defend, and hold harmless Wasendar and its affiliates, employees, agents, and licensors from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the platform, your content, or your breach of these Terms and Conditions.
12. Modifications to the Terms and Services
Wasendar reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and we encourage you to review these terms periodically. By continuing to use the platform after any changes, you agree to be bound by the updated Terms and Conditions.
13. Governing Law
These Terms and Conditions are governed by the laws of the country in which Wasendar operates. Any disputes or legal actions arising from your use of the platform will be subject to the jurisdiction of the local courts.
14. Contact Us
If you have any questions or concerns about these Terms and Conditions or your use of Wasendar, please Contact Us at: